It can be accessed from anywhere via your favorite browser.Along with the web interface, you can use a desktop tray or mobile applications to chat with your website visitors.By having this information readily available, agents can serve customers more efficiently and improve CSAT.
The plugin also allows you to manage approved devices within your WP Live Chat Support account.
Live chat is the easiest and fastest way for the customer to contact foodpanda whenever there is a problem.
Agents can handle multiple chats at once, so the wait time is reduced and customer’s have a better experience.
If you already use live chat on your site, there really is no reason to keep paying per agent!
Every day we listen to user feedback, to learn more about the features we should be focussing on.